Where do you ship to?

At the moment, we only accept orders for delivery within Belait, Tutong and Brunei/Muara Distrcits in Brunei with exceptions below.

Below are the location that we do not deliver to

1. Tasek Merimbun / Bukit Udal
2. Sf. Teraban / Labi
3. Bang Dalam
4. Kg. Ayer
5. Bukit Sulang (Tutong)
6. Temburong District

What is your shipping rates?

Self- collection- Free.
Within Brunei – BND5.00.
Shipping is free for orders over BND100.

When can I receive the item I ordered?

All orders are delivered through UPS. All orders take 1-2 working days to process before delivery takes place. We aim to deliver all orders within 4 working days. However, we are not able to guarantee that all orders will be delivered within the stipulated time frame.

How can I track my order?

Unfortunately, there is no Order Tracking on shipments.

How do I receive my order/parcel if I am not home?

All parcels will require signature upon delivery. The driver will perform 3 delivery attempts.  If you are not home to receive your parcel, we recommend for you to provide the address of your workplace.

What should I do if my order does not arrive?

If you have not seen a delivery status update of your order after 7 days, please contact us for further assistance.

Can I collect my order at The Arrowtech Sports’s Garmin concept Store?

You may self-collect at No B6-B, One Riverside, 1 Jalan Gadong, Kg Kumbang Pasang, BA1511, Brunei once you are notified via email it is ready for collection.